Frequently Asked Questions

The Cottage is located in Union Pier, a beautiful part of the Harbor Country community of towns in Southwest Michigan and less than a mile from the lake!

Currently, the Cottage is not open for walk-in hours but I am gladly accepting appointments for Magical Mentoring.

At this time I am not booking private Magi-Crafting Workshops

At this time all of our gatherings are for our friends aged 21 and up.

Current shipping is within the USA only and most items are shipped with USPS.  Our turnaround time is approximately 3 business days and you will receive a tracking number once your order has shipped.  

If you require faster shipping, please call or email prior to placing your order so that I can be on the lookout for it and do what I can to expedite shipping.

PLEASE NOTE; custom orders cannot be expedited.

Once your item has been shipped and you have received your tracking information, Creative Sage can no longer be held responsible for orders that wind up missing within the USPS system.  Please contact www.USPS.com if you do not receive your order within ten days of shipment so they can begin a formal inquiry.

Unfortunately, Creative Sage LLC cannot be held responsible for damages that occur during shipping.  Please contact USPS immediately when you receive your order so that a complaint can be filed. 

Standard merchandise items like oracle, tarot, books, incense burners etc returns are generally handled on an individual basis.

Custom items cannot be returned.